Digital eCommerce Designer - Southampton / Remote

Job Description

 

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

We work flexibly and will support you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and developing the social connections that make working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

The Role

The overall purpose of the Digital Designer role is to work within the ecommerce team to create innovative assets and design for use across conversion testing, trading journeys & content story telling.

You will:

  • Support user engagement and commercial improvements across our global digital estate, ensuring that all creative and communication is customer-focused, well designed and follows the defined brand identity and guidelines.
  • Ensure that campaign and creative assets requested by the teams are produced to the highest standards and delivered within specified timings and budgets.
  • support creative concept development, sketching/designing/art working, image research, colour/text correcting, checking of all elements and providing digital files using appropriate software packages.
  • Be the key liaison with the wider brand and creative teams to identify audience targeted creative that digital can utilise and align on for consistency.

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK10 and is offered on a full time permanent with at least two days based in our Southampton office

About You

Fresh ideas and different perspectives are what excite us most and support us to succeed. Alongside bringing these to the role, you’ll also need:

  • Previous experience in a studio/ in-house design role focused on digital and ecommerce assets within commercial retail environments.
  • Ability to respond to problems and contribute to development of the digital user experience through creative innovation and design.

Being part of our team has its benefits…

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help support your personal and financial health and wellbeing.

  • A warm welcome with full support settling in
  • Home and office-based hybrid working (minimum two office days)
  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers
  • Extensive learning and development opportunities
  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme
  • Employee-led networks
  • Employee Assistance and Wellbeing programmes
  • Recognition scheme with prizes and awards
  • Employee Discounted Cruising plus Friends and Family offers
  • Contributory Defined Contribution Pension scheme
  • Company paid Health Cash Plan and health assessment
  • In-house Occupational Health support and access to digital GP
  • Life Assurance
  • Parental and adoption leave
  • Childcare Voucher Scheme
  • Employee Shares Plan
  • Electric Car and Cycle to Work schemes
  • Onsite restaurant offering range of healthy cooked and grab and go meals
  • Discounted retail and leisure via discounts portal

 

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.
To keep everyone on board fit and well, colleagues who visit or work on our ships must be fully vaccinated, including boosters. We’re reviewing this requirement regularly.

 

About the Team

The Cunard Sales and Marketing team are instrumental in the success of Cunard and our aim to be the benchmark of luxury travel.  Our marketing teams maximise opportunity and create focused, meaningful communications that help to grow existing audiences as well as appealing to new ones.  We have experts across advertising, CRM, brand, PR, digital, loyalty and the creative studio who work together collaboratively to create unforgettable holiday happiness.  Our sales teams develop and grow partnerships ensuring they have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team provide support to a team of ship based sales managers and work with third parties to find new routes to market for our brand.
Join us on our journey – apply now.
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