Digital Merchandising Assistant - London

Full Job Description

Country / Region : United Kingdom
City : London
Business group: Fashion & Leather Goods
Contract type: Permanent Job
Function: Digital
Experience required: Beginner
Reference No.: STLAMC00024
Date of publication: 2022.11.29


Role overview:

Reporting to Ecommerce Merchandisers, the eCommerce Merchandising Assistant will assist and support the eCommerce team in supporting the strategies /objectives in terms of new product launch, distribution strategy, sales animation and product offer. You will also maximize sales opportunities by analysing the client interests and visual merchandise the site accordingly.

The role will oversee and gain a wide understanding and involvement across all aspects of eCommerce, including; merchandising, trading, analytics, and eCommerce shoots.

Your Mission:

Responsible for collection uploads via Excel and Akeneo PIM, which includes copy, translations and image upload.
Assist the merchandisers in maintaining the catalogue and attribution categories that reflect current strategy. This includes regular web-merchandising updates.
Coordinate with operations to help deal with Customer Service requests on sustainability, products info, wholesale and after-sales.
Help assist the team to analyse and make improvements to the customer experience and user journey on the site with daily sales and weekly reporting and adhoc analysis.
Increase online conversion, revenue, and sell-throughs by using analytics to test and improve on-site merchandising.
Adhoc website support and administration such as competitor analysis, ensuring product filters and categories are fine-tuned.
Assist with bug-fixing, identification of website issues, and liaise with our external web development agency on projects and tasks.
Assisting in product creation for Farfetch Storm.
Help organize samples for E-Commerce shoots.
Liaising with external and internal teams concerning licencing, imagery, copywriting and translations.


Your Talent:

Proficiency in Microsoft office suite (Excel and Word) Detail-oriented and organized.
Works in collaboration with others.
Able to prioritize, multitask, and work efficiently.
Excellent analytical and organization skills.
Proactive and solution focused.
Experience in Salesforce.
Experience using a PIM/ Akeneo.
Good understanding of online media channels.
Ability to learn quickly.

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