E-Commerce Manager - Lisburn / Remote
Full Job Description
We are looking for an experienced and motivated Ecommerce Manager to join our rapidly growing team.
This is an exciting opportunity to join a well-established company, supplying wood-burning stoves, multi-fuel stoves, fireplaces, electric fires and associated products for more than three decades, before launching the Gr8 Fires website in 2009.
The Ecommerce Manager will be responsible for managing, planning, and executing ecommerce strategies to support the company’s growth objectives.
The successful candidate will be expected to develop innovative ideas and solutions to drive online sales, as well as manage marketing campaigns, website content, analytics, and customer experience. Key Responsibilities:
- Develop and implement ecommerce strategies to increase online customer base and sales
- Analyse customer behaviour and web analytics data to identify opportunities for growth
- Manage budgets and devise cost-effective marketing campaigns
- Monitor customer service performance and ensure a high level of customer satisfaction
- Plan, design, and develop website content to enhance customer experience
- Monitor and manage customer reviews and feedback
- Manage and maintain ecommerce platforms, such as Shopify and Magento
- Ensure compliance with industry standards and legislation
- Stay up to date with the latest ecommerce technology and trends Skills and Experience:
- Proven experience in ecommerce and digital marketing
- Strong understanding of web analytics, SEO, and PPC
- Excellent customer service and communication skills
- Experience with ecommerce platforms, such as Shopify and Magento
- Highly organised and detail-oriented
- Ability to multitask and work to tight deadlines * Creative problem-solving skills
- Knowledge of HTML, CSS, and other web technologies
- Strong business acumen and analytical skills
Job Type: Full-time
Salary: £33,500.00 per year
Benefits:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Lisburn: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor’s (preferred)
Experience:
- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)
Work Location: Hybrid remote in Lisburn
Reference ID: E-commerce manager