Ecommerce Copywriter (3-month FTC)

Role: Ecommerce Copywriter (3-month FTC)

Location: Bournemouth

Reference: HOB957704

Closing Date: {Expiry Date}

Ecommerce Copywriter (3-month FTC) – Hobbycraft Head Office, Christchurch, BH23 6HG.

£24,000pro rata -25% discount in our stores, hybrid working policy, Dog friendly office and many more!

This is a part time role, working 30 hours a week over 4 days. Our core business hours are Monday to Friday – 9am to 5pm but we have a flexible approach to start and finish times.

About the Role

Reporting to the Senior Copywriter, this is an exciting opportunity to join a growing Ecommerce team at the UK’s leading arts and crafts retailer. How customers discover our products is at the heart of our online success and your core focus will be writing enticing, accurate and comprehensive product descriptions that bring our products to life. You will need a talent for words, great attention to detail, the ability to empathise with customer needs and to develop a passion for our diverse product range. You will also be a team player, taking an active role in driving the wider team goals to deliver impactful product launches and campaigns.

Accountabilities

• Work as part of the product content team, writing a consistent number of product descriptions each day, according to the new product pipeline plan
• Adhere to the copywriting guidelines, including minimum word count, tone of voice and identifying the key product features
• Carry out product research online if required to ensure a comprehensive description.
• Pay close attention to detail to ensure that all product descriptions are accurate, and copy is grammatically correct
• Insert HTML coding into the descriptions according to the technical guidelines
• Manage product descriptions in MS Excel and upload to our Ecommerce platform
• Carry out SEO research and ensure copy is SEO compliant
• Answer and action customer service queries when relevant to product copy
• Deliver other ad hoc copy requirements as part of the marketing and trading campaign calendar
• Attend team planning and performance meetings to understand the wider plan, goals and performance drivers
• Stay up to date with competitor and retail web sites copywriting and continually strive to deliver best practice

About You

• Degree level or equivalent qualification in a related subject
• Excellent writing, editing and proof-reading skills
• Clear communication skills
• Ideally some experience of writing copy in a ‘real world’ business scenario
• Ideally some familiarity with basic HTML code
• Experience of MS Excel
• Strong empathy for human user needs
• Able to work to a brief and follow guidelines
• Someone who is thorough with good attention to detail
• Comfortable working in a fast-paced environment
• A strong team player and communicator; able to work effectively with employees at all levels
• A self starter, who can hit deadlines and get things done without constant supervision
• Someone with ambition who wants to develop their career in ecommerce and sees this as an exciting opportunity to work for a fast growing online brand

About our Benefits

• Competitive Salary
• 25% Discount Card for Hobbycraft Stores and Haskins
• Hybrid working policy
• 33 days holiday inclusive of Bank Holidays with an increase each holiday year
• Free Onsite Parking
• Dog Friendly Office
• EV Charging Point
• Free Hot Drinks
• Birthday Day Off
• Company pension contribution – up to 4% contribution
• Employee Assistance Programme provide by Retail Trust
• Cash Health Plan with Health Shield
• Contribution towards eyesight test and glasses
• Subsidised gym membership
• Cycle to Work Scheme
• Long service awards and gifts
• Continuous training and development
• Colleague Wellness Programme
• A creative working environment
• Colleague Social Events throughout the year

We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at and let us know what adjustments you may need.

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.

We’re here to help you create

Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues, who are always on hand to help, and our vast, carefully selected range of quality products. Throughout the year, we also host a variety of workshops and demos in stores and online, designed to give everyone the opportunity to master a new craft or refine a beloved one.

We’re here to support everyone on their crafting journey, from mums looking to encourage their creative kids, to student artists, expert knitters, model making hobbyists and more! Why not come into your local Hobbycraft store today and find the perfect craft for you?