eCommerce Executive - London

eCommerce Executive


A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Ecommerce across the Merlin’s Midway attractions (including Madame Tussauds, SEA LIFE, The Dungeons, LEGOLAND Discovery Centres and The Eye Brand), we are looking for an eCommerce Executive to join our team, based at our County Hall office in London.

About the Role…

Reporting to the Senior Ecommerce Optimisation Manager, the eCommerce Executive will be responsible for delivering and optimising our customer journeys across our ecommerce websites.

This is an exciting opportunity for someone looking to launch their career in eCommerce, as we accelerate our digital presence, our websites and customer journeys and the optimisation of these platforms to help us achieve our strategic goals.

You’ll deliver weekly reporting across our websites, identifying KPIs and providing insights to help drive optimum performance, alongside supporting on delivery of key SEO strategic projects, including the creation and optimisation of SEO content with on page optimisations.

About You…

  • Hands on experience of updating and optimising websites would be highly beneficial as would a working knowledge of CMS systems.
  • Good use of Excel to create and update reports and work with data to draw insight from.
  • Be an excellent communicator and influencer.
  • Passionate and driven individual, who can demonstrate their enthusiasm for digital
  • Strong organisational skills, with the ability to multi-task and hit the ground running within a hands-on role.

The Benefits…

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 20 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we’ll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Returning to work

As part of our approach, we welcome applications from people looking to return to work after a long career break.
We have an active Return to Work programme, which offers training, mentoring and more, to support with the transition back into working life. So, if you’ve been on a career break for any reason we can support you.

If you have any questions or if you require any adjustments due to disability or a medical condition, we’d love to hear from you at and one of the team will get back to you as soon as possible.


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