eCommerce Partnerships Manager - Osterley

Full Job Description

We’re NOW, part of the Sky family and one of the UK’s leading streaming platforms. We’re the only place to get Sky Cinema and Sky Sports without a contract. We’re brilliant TV made by brilliant people. We’re big on real diversity, inclusion and collaboration. And we need talent to keep pushing boundaries and grow our brand. Big-thinkers. Changemakers. Showstoppers. Join in.

This is a key role in the team – our distribution strategy is growing rapidly, and we have some outstanding partners already onboard, think Apple and Amazon. We need a strong eCommerce player to join our friendly and dedicated team of experts. We’re looking for a hardworking self- starter ready to start their next challenge and help us develop a world class experience across multiple channels for our new members to enjoy wherever they are.

What you’ll do:

Responsible for new customer discovery and purchase journeys for NOW UK 3rd party partners, such as Apple, Amazon and BT.
Use data driven insights to continuously optimise the user experience and drive core KPIs within; acquisition, monetisation and retention.
Work with the Global Product Growth and Distribution teams to deliver new capabilities.
Be the expert on the NOW partner platform and apps ecosystems (e.g. Android & iOS) and distribution channels.
Plan and schedule marketing and content merchandising to maximise awareness and drive conversion.
Be a key contact internally and externally to help lead the strategic eCommerce opportunities of our partnerships for the future.

What you’ll bring:

An in-depth knowledge of eCommerce and Partner payment journeys, with proven experience in a similar role.
Significant experience in translating customer needs into eCommerce delivery, with a focus on developing UX & UI that delivers an excellent customer experience.
You are skilled at project and product planning, including product definition, feature prioritisation and trade-off processes.
Excellent analytical skills and experience of using Adobe Analytics or similar.
A talent for developing positive relationships and communicating your ideas.
A background in Marketing, Business, Communications or a similar/related field.

NOW Team Overview:

Everyone at NOW is a fan of our movies, shows and sport. But for us, the real action lies behind the scenes. With over 250 people, we’re more than just brilliant entertainment. We’re forward-thinking, people-focused and passionate about world-class experiences. Here, you’ll feel your confidence grow as you make your mark. And as part of an inclusive and supportive team, we’ll make sure you develop to your full potential.

The Rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

Sky Q, for the TV you love all in one place

A generous pension package

Private healthcare

Discounted mobile and broadband

Where you’ll work:


Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working!

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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