eCommerce Trading Assistant - Funky Pigeon - Bristol / Remote

At Funky Pigeon our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth.

There is an exciting opportunity for an experienced eCommerce Trading Assistant to join the Funky Pigeon Visual Merchandising team. This role is based at our Head Office in Ashton, South Bristol, however we have a blended approach between office and home working, so you will be able to achieve a great work-life balance.

The main purpose of an eCommerce Trading Assistant is to support the Visual Merchandising Manager & team with online trading of Web & Apps. You will become an expert in our onsite Search & AI tool, continuously focused on optimising results to achieve company KPI’s. Alongside, you will work with the team on the day-to-day trading & running of all platforms. Additionally, you’ll be working closely with the rest of the Commercial & Marketing teams, as well as the Web Design team to ensure continuous optimisation of product listings, landing pages & navigation across all platforms.

What you will be doing:

• Identifying areas of opportunities within our onsite Search & AI tool
• Monitoring the performance of platforms and making recommendations to achieve company KPI’s
• Supporting the VM Manager in producing reports across all platforms
• Working alongside the team to ensure smooth running of site changes through the wireframes
• Keep abreast of market trends, customer requirements and competitor activity thus be able to identify market opportunities
• Build strong cross functional relationships

What we are looking for:

• Previous experience with analysing & interpreting data with high attention to detail
• You will be self-motivated and able to prioritise workload effectively
• Proven ability to work within a team with engaging and influential communication skills
• High level of numeracy
• A passion for online retail!

How we reward our teams:

• Hybrid Working Model from home and in the office
• Flexible Working
• 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
• Family Friendly Leave
• Company Pension scheme
• Sharesave Scheme
• Annual Bonus based on company and personal performance
• Staff Discount Card for stores and online

About us:
Our amazing Funky team specialise in helping our customers create memorable and keepsake greeting cards and gifts, with a personalised touch, for any occasion.

Today, we’re based in Bristol with fulfilment centres in Guernsey and Swindon. Wherever you join us, you’ll need to bring a creative approach, loads of ideas, and the ability to get stuck in when things get busy. In this fast-paced online business, there’s plenty of opportunity for innovation and creativity to make sure our customer experience and every card and gift we sell is extra special!

Funky Pigeon are a part of the WHSmith Group. Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.