Ecommerce Trading Coordinator - London
Ted’s Mission Statement
Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted’s high standards and integrity, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the ethos and persona for which we have gained an enviable reputation, we always ask ourselves the question: ‘Would Ted do it that way?’**
Where does this role fit within Ted’s Team?
Reporting to the Ecommerce Trading Manger, your main focus will be the day to day running, trading and planning of your area to meet planned sales targets and assist managing the Online Trading Assistant. You will be working within the Ecommerce team and closely with the Buying and Merchandising departments to maximise continuous optimisation & growth online and to the overall business. It is essential you build excellent working relationships across the business.
Main responsibilities
Reporting and managing daily and weekly sales, key metrics and promotions to the team and wider business.
Providing both long and short term sales forecasts for your sites.
With support of your Trading Manager in the planning, delivery and reporting of all key promotional activity, including Warehouse order and unit forecasts to ensure the correct allocation of resource during promotional periods.
Working with the Merchandising team to drive stock efficiency across all channels by monitoring the ecommerce stock holding and availability.
Together with the Buying and Merchandising teams create online opportunities and tailor packages to the different sites drawing upon trading and sales analysis.
Analysing trading patterns and understand the sales curve, reporting findings and identifying opportunities to further maximize online sales and profitability.
Working with the wider Ecommerce team to ensure that the product/range/trading strategies are supported by the digital marketing strategy for all trafficked channels – including CRM, SEO, PPC, Affiliates, retargeting and social advertising.
Working with CRM specialist, feeding into the CRM strategy, email planning, segmentation and personalisation from a stock and product perspective.
Working with the Content team to optimise the customer experience/ journey, feeding into decisions on content and layout across the site (e.g. homepage, navigation, PDP).
Working closely with the Ecommerce Trading Assistants to ensure all product launch dates are achieved and all product details are appropriate for the relevant site.
Working alongside the content team to plan seasonal content based on the trading calendar and localized holidays/weather patterns.
Working with the Content Production team to ensure each site is visually merchandised based on sales and conversion performance.
Support in leading weekly meetings with the wider ecommerce team, feeding back trade performance and ensure all team strategies are aligned.
Assisting in the training and development of the Online Trading Assistant alongside the Online Trading Manager.
Site walking daily, feeding back to the wider ecommerce team on any necessary changes.
Personal traits…
Analytical and numerical with strong reporting skills
Communication & influencing acumen
Strong attention to detail
Highly organised to ensure the smooth running of all daily operations.
Ability to think commercially
Drive, enthusiasm and passion for the brand
Benefits…
At Ted we offer a range of benefits to keep you well including our healthcare scheme, access to Aviva’s wellbeing app to track your fitness goals and assistance from the Retail Trust when you need a little help with life’s ups and downs. If you want to cycle to work you can join our tax-free cycle scheme or if getting the train is more your thing then we’ll help with an interest free loan for an annual ticket.
We want you to share in Ted’s success so we’ll invite you to join our corporate bonus scheme and from time to time we run a share save scheme you can join. For your longer-term financial wellbeing we’ll pay into a pension scheme for you with Aviva.
And finally, we want you to enjoy wearing Ted! We have a fantastic team discount scheme offering you a 75% employee discount, a friends and family discount scheme and the opportunity to shop in our fantastic onsite sample shop.
Ted’s Values…
Authentic We have the freedom to be our ‘best self’, being true to ourselves and others
Kind We try to do the right thing: for each other, our communities, our planet and for Ted
Curious We are hungry to explore, innovate and think differently
Courageous We have the confidence to be brave, have fun and discover the unexpected
Inclusive We embrace and respect individuality and celebrate difference & diversity
Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.