Ecommerce Trading Executive - Watford
Are you looking for your next opportunity within e-commerce trading and merchandising? Do you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?
If the answer to the above is ‘yes’ then Wickes is the place for you!
We’re looking for an e-commerce trading executive to join our fantastic, growing multichannel team. You will be responsible for the day to day trading and enrichment of our digital content and customer experience. Plan and lead the product range offers and promotions in collaboration with commercial and price planning teams and ensure the entire business is coordinated and aligned behind the business priorities. You’ll also have the opportunity to be involved in some exciting projects!
Key Responsibilities
- Support the e-commerce trading manager to achieve the trading KPI’s in high priority business categories for the majority of Core, including Building Materials, Doors and Gardens..
- Manage day-to-day website activity, product launches, proposition changes and content
- Optimise site and customer journey during daily site walks and data analysis
- Use merchandising tools to improve on-site navigation, search, customer journey, taxonomy, basket building techniques and product placement
- Ensuring all product data, categorisation, filtering and meta-data is present and correct to drive effective SEO optimised website and conversion
- Drive onsite promotion planning, promotions and extended range that complement the offering to increase sales, conversion rates, AOV and margin
- Help analyse opportunities and trends to improve customer journey, range and price by working closely with the commercial teams
- Analyse and improve merchandising on the site and produce relevant reports using Google Analytics and Business Objects
- Collaborating with marketing and design/digital experience teams effectively to ensure website content and communication is effectively displayed and consistent
- Build relationships with commercial teams to execute promotions, range changes, opportunities and report on category performance
- Assisting to deliver the promotional calendar, by coordinating with traffic driving marketing activities such as email, search/SEO, social media, and other digital marketing channels
- Own and create action plans from site usage and campaign performance, including but not limited to category performance, quality of search, and promotional/event performance; develop and explore new analytics to further understand site performance and usage.
What are we looking for?
- 2 years’ experience in a similar or commercial role
- High attention to detail and accuracy
- Strong communication skills
- Proven analytical and problem solving skills
- Track record of learning quickly and responding to change
- Collaboration skills by bringing together cross functional groups of people
- Experience using Google Analytics (or similar web analytics) is desirable
- An understanding of SEO, and the impact of actions on search visibility
- Website analytics platforms and digital marketing best practices
About Us
Wickes is a multi-channel retailer operating in the home improvement market. With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us
We’ll also equip you with a benefits package that includes
- Competitive bonus
- Save-as-you-earn scheme
- Contributory pension scheme
- Colleague discount
- Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
You’ll be based from our Support Centre in Watford, where our Digital and Marketing team are based, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.