Global eCommerce Delivery Manager - London / Remote

Job Description

Are you a looking for an eCommerce role that will allow you to play a pivotal role in accelerating the growth and expansion of


We are searching for an individual who is an eCommerce project manager specialist. You will be required to jump straight into ongoing eCommerce projects and help deliver on our digital strategic ambitions!


Core Responsibilities


Global Ecommerce initiatives management (80%)

  • Responsible for planning, leading, and managing complex global eCommerce initiatives and projects, across multiple business units, based in different geographical locations and time zones.
  • Proactively drive collaboration and create the right conditions for cross functional teams to work together effectively, in a product led organization.
  • Manage several diverse and concurrent initiatives, spanning from well defined, end to end Business Development projects to commercially driven innovative ideas implementations, involving a multitude of departments such as Legal, Finance, Supply Chain, Business, Digital, Content etc.
  • Lead project teams to ensure objectives are met, with successful execution and implementation, promoting a can-do attitude.
  • Build a trusting and safe environment with an emphasis on problem solving, leading by example.
  • Provide clear, precise, and regular communication, with the right level of details to all partner teams.
  • Ability to follow and understand complicated processes and dependencies.


Best Practices (20%)

  • Identify and drive opportunities for improvements in all areas, ensuring processes are detailed and standardised.
  • Develop ways to effectively share best practices achieving high levels of engagement.
  • Review and evaluate supporting analysis to best support business units and functional process understanding.


Play your part in our team succeeding is a critical priority for us and represents an outstanding opportunity for building strong, direct relationship with our consumers. We are on an impressive growth journey, bringing products in the hand of still more children & parents while segmenting the channel as the go-to place for LEGO fans.


The eCommerce Delivery team plays a vital role in enabling our ambitions with development with new initiatives, markets, and services.

This position will be critical in enabling the multiple initiatives in the pipeline for growth and innovation


Do you have what it takes?


  • Experience in the field of eCommerce, with a track record of delivering results and running sophisticated projects.
  • Strong analytical capabilities, expertise in driving online operational critical metrics.
  • General business understanding of the main forces of online market: retailers, agencies, services etc.
  • Hands on experience working with analytics tools (Google, Adobe, etc.).
  • Highly developed skills in business relationship building and negotiations.
  • Excellent communicator confident in navigating diverse collaborator groups in sophisticated projects.
  • Experience in working internationally.
  • Strong project management & change management skills (trainings / certificates).
  • Highly developed collaboration skills with an open mind and ability to work across many departments.
  • Problem solving with a “roll-up-your-sleeves”, “get it done” mentality and collaborative attitude.
  • Self-starter keen to take initiative, can work independently
  • A natural communicator (written & verbal) with experience in communication material for various organizational levels.


What’s in it for you?

Here are some of what to expect:


  • Family Care Leave – We offer enhanced paid leave options for those important times.
  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
  • Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.
  • Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.
  • Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.


Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.


The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.


The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.


Thank you for sharing our global commitment to Children’s Rights.


Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.
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