Head of eCommerce - Edinburgh

Full Job Description

We are looking for a Head of eCommerce to join us at Ooni to help steer the store management and trading of our direct to consumer channels, and also to help us eat lots of tasty pizza.


A Little About Ooni

There’s nothing quite like a great slice of pizza… (Okay, maybe two slices, then.)


Way back in 2012, we created a brand new outdoor cooking category with our first portable wood-fired pizza oven. Now, the Ooni lineup includes gas and multi-fuel pizza ovens, all of which bake amazing Neapolitan pizza in just 60 seconds.


These days, we’re all about growth. We sell Ooni pizza ovens, accessories and groceries around the world and have an expanding (and totally awesome) global Ooni user community who love our products and use them to make epic pizza for friends and family. We’re at that perfect stage of growth, where we’re still small enough for you to make a major difference but big enough to have the resources to do amazing things.


A Little About the Job

We are looking for an eCommerce champion to come in and guide our onsite product merchandising, content management, reporting, marketplaces and website experience activities and to drive our eCommerce to the next level.


You will report into the Director of eCommerce and Digital Marketing and be an integral part of our awesome eCommerce and Digital marketing team. You will also work alongside our fabulous performance marketing, customer engagement & loyalty and our data & analytics teams. If that wasn’t enough cool people to work with you also get to collaborate with our, equally awesome, demand planning, NPD and software product & IT system teams.


What you’ll do:

  • Guide the day-to-day trading and operational management of the Ooni.com website, with responsibility for the merchandising, content and website experience teams.
  • Conduct in-depth analysis of web and customer metrics to identify opportunities for growth and recommend actions across various teams based upon these insights
  • Collaborate with software product teams , IT teams and data & business intelligence teams to ensure roadmaps align with eCommerce growth needs and business opportunities
  • Collaborate with supply and demand planning teams to ensure product supply aligns with on site merchandising activities, our promotional calendar and digital marketing activations.
  • Identifying and strategise merchandising opportunities on the site spanning product ranking, recommendations, content & banners, and on-site search
  • Have oversight of the daily trading and reporting of the Marketplaces channel performance (Amazon)
  • Define and act as the champion for marketplace growth strategy, including data management, program integration, and operational performance of the channel
  • Support the eCommerce & Digital Marketing teams with long term strategy definition and translation of that strategy in a defined and tangible roadmap
  • Guide and define priorities to creative teams to ensure creatives can be delivered in a timely manner
    Manage regular eCommerce reporting activities
  • Get a big kick from doing this and inspire those around them


What you’ll need to succeed:

  • 5+ years experience at a senior level within eCommerce, in a trade-focused role
  • Have a demonstrable track record of delivering online growth
  • Be flexible and able to think on your feet in a fast-growing and changing environment
  • Ability to work both at a high-level strategic view as well as being able to delve into the minutiae
  • An inspirational leader who can help grow and support our current eCommerce team
  • Data driven and adept at tracking eCommerce KPI’s at scale and being able to drive insights and opportunities
  • Experience in trading an international website and with an in-depth understanding of challenges around localisation, relevancy and supporting technology needed to enable that
  • Experience in rolling out and scaling eCommerce marketplaces (ideally with some experience in drop-shipping/partner programme)
  • A creative, commercially savvy Digital leader with excellent communication skills
  • Experience in managing roadmaps and projects.


Why Ooni:

  • Go to YouTube and search “We are Ooni”. We’re super proud of our culture and think you’ll love it here too. Here are some other reasons:
  • Work for an employer that cares about your wellbeing! We’ve got an employee assistance programme which includes on demand coaching and therapy sessions, plus a weekly yoga class
  • 35 days of paid time off per year, plus an additional 5 week sabbatical when you’ve been here for 5 years
  • £500 every year to spend on your passion – whatever that may be
  • £1000 to spend on Ooni products each year, plus 50% discount on any other Ooni stuff
  • We’re all about giving back. That’s why we offer two paid days to volunteer each year
  • Continuing Education – we encourage our employees to use our learning platform to grow here at Ooni
  • Great pizza every single day if you want it. Yep. Every single day. And we’ll teach you to become a pizza pro


Take a look at our website to learn more about our products, culture and values. If you like what you see, send in your CV with a cover letter to tell us why you want to come on board. We really like nice letters – especially ones that are personalised just for us!


Closing date: 17th February


Having a fantastic culture is really important to all of us at Ooni. We work hard to make it diverse and inclusive, and want everyone to have access to the same opportunities. If you would like this advert in a different format or need an alternative method of applying, please let us know. You can email us at jobs@ooni.com

Apply Here


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