Marketing & Ecommerce Manager - UK
Marketing & E-commerce Manager – Hilton UK&I
32 hours a week – 4 days a week – Hybrid working
With Hilton strong brand presence and reputation in the global market, the Marketing & Ecommerce Manager will play an important role in assisting the region (Except London & within the M25) in achieving key objectives in line with the annual marketing plan, current initiatives and relevant marketing activities. The marketing team performs an integral role in bringing together all function areas to ensure commercial targets are heightened.
What will I be doing?
As a Marketing & E-commerce Manager, you will work with the Director of Business Development to assist in the implementation of the marketing plan to increase hotel brand awareness. Specifically, you will perform the following tasks to the highest standards:
- Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events
- Work with local third party partners, including local media, and maintain professional working relationships with local official bodies
- Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel
- Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required
- Support the development of promotional activities, marketing channels and the production of marketing materials for specific events
- Manage and promote the hotel on Hilton Worldwide branded websites
- Work within marketing budgets by using resources effectively
- Maintain a comprehensive media and marketing contact management system relevant to the target audiences of the Hotel
What are we looking for?
A Marketing & E-commerce Manager serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Ability to understand key business indicators and competitive trends and develop approaches to these challenges
- Intermediate level of IT skills
- Proven organisational and planning skills
- Ability to work under pressure at all times
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Hotel or leisure sector experience
- Previous Marketing experience in a similar environment
- Basic knowledge of budgeting or cost-management
- Relevant degree, in marketing, business development or other relevant business field, from an academic institution
What benefits will I receive?
- Working for the UK’s #1 Great Places to Work in hospitality
- Go Hilton Team Member programme (reduced hotel room rates for you, your family & friends)
- Holiday: 28 days including bank holidays (increasing yearly to max 33)
- Pension scheme, discounted dental and health cover
- High street discounts: with Perks at Work
- Grow your career
- UK & Ireland Travel and accommodations expenses
- Personal Development: programmes at all levels to support your career
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton Honors®.