Online Commercial Assistant Manager - London

Our online channels are experiencing incredible growth, which shows no signs of slowing. With an online presence in over 100 markets, are you ready to take our digital customer experiences to the next level as we turbocharge .com?

You’ll also be joining us at an exciting time, as we have ambitious plans to drive online growth and create outstanding omnichannel experiences for our customers, as part of the wider transformation of M&S. If you thrive in ambiguity, enjoy being part of a problem-solving team, and are excited by changes that improve experiences of colleagues and customers, join us!

As our Assistant Online Commercial Manager, You’ll be Supporting the daily/ weekly trading process, within our incredible lingerie team.

What you’ll be doing…

  • Support the work of the OCM with the Trading Team to complete the delivery of the category commercial goals on the website
  • Input category-specific sales plans to overall Online sales plan
  • Analyse commercial performance and support the OCM in converting to Range and Trading recommendations
  • Support in the provision of the channel’s formal requirements for range planning, buy volumes, OTB and product launch
  • Support in the definition of channel’s options rank and set stock cover targets
  • Input to channel stock allocation principles and plans
  • Support in the provision of channel requirements for seasonal promotions, prices, markdowns and clearance
  • Support drive on promotional activity on slow sellers to enable efficiency within the NDC
  • Assess and recommend opt out from proposals on promotion, price, markdown and clearance where there is a case
  • Ownership of regular commercial reporting to support decision making.
  • Support the online planning team to manage Donington capacity, collaborating closely with Central Planning, Logistics and Demand
  • Influence the merchandising and buying teams, using insights to make recommendations for change and drive performance online
  • Work with finance teams to support the delivery of the operating plan process KPI’s
  • Revenue Growth vs. Plan
  • Product Availability
  • Market Share
  • Demand Forecast Accuracy Key skills
  • Competitor and commercial awareness and ability to perform competitor analysis
  • Commercial savvy and understanding of financial implications
  • Understanding of trading, merchandising, and promotions
  • Ability to analyse and report information

This is an excellent opportunity to join us at an exciting time of change and transformation! In exchange for your experience, we will reward you with a competitive salary, hybrid working and market leading benefits package.

Key Benefits:

  • Flexible working approach, with a balance of being in the office and working from home
  • Competitive salary plus bonus
  • 20 days holiday + 1 celebration day
  • 20% discount on M&S products
  • A range of wellbeing support (including a virtual GP)
  • 25% off gym memberships, access to online fitness classes and discounts for complementary health services, such as nutrition and lifestyle coaching

Interested? Apply here!

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. Applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation either by phone on 0345 300 3725 or by email, so we can make alternative arrangements for you.


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