Senior eCommerce Merchandising Manager - Manchester / Remote

Senior eCommerce Merchandising Manager

£50,000 – £60,000 plus excellent benefits, including up to 10% employer pension contributions and private healthcare (Work Level 5)
Manchester City Centre
We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy

We’re looking for a senior eCommerce merchandising manager to join us and help us to successfully deliver our eCommerce strategy. As the UK’s number one convenience retailer, we’re giving shoppers more ways to engage with our brand and products online, and you’ll be key to making sure we can provide for our members and customers with the products they love.

In this role, you’ll be responsible for setting the strategy for your categories, leading your team to handle all aspects of the category end-to-end and deliver effectively against key commercial measures. We’ll look to you to work closely with our buying teams and key suppliers, making sure we have the right proposition for the customer across our online platforms. If you’ve got experience of working in grocery eCommerce, along with the ability to build positive working relationships, then we can offer you the opportunity to grow your career and make a real difference to our members, customers, and communities.

What you’ll do

• be responsible for the P&L of the online business for your categories (sales, basket, average item price, profit margin)
• develop and maintain an understanding of commercial performance and customer behaviour across our online platforms, making changes in the short, medium, and long term accordingly
• work collaboratively with multiple teams and partners across the business, consolidating differing points of view and influencing to enable clear decision-making
• make sure your team are working collaboratively with our e-commerce field operations teams
• be responsible for GSCOP adherence on our website and when negotiating with suppliers
• be responsible for pricing and promotions on the website including adherence to GCA rules and regulations
• identify and develop website functionality and back-end tools that will be delivered by tech teams

This role would suit people who have

• experience of grocery eCommerce
• a commercial approach with a clear customer focus
• excellent analytical and data skills
• the ability to work on multiple priorities at the same time
• excellent communication skills, with the ability to build positive relationships, collaborate and bring multiple teams together to work effectively
• the ability to plan and think strategically, setting the vision for the medium and long term

Why Co-op?

Here you will do work that matters. We are a commercial organisation with a purpose beyond profit, and you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes…

• competitive salary
• private healthcare
• coaching, training, and support to help you develop
• pension with up to 10% employer contributions
• annual incentive scheme
• Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
• 28 days holiday (rising to 32 in line with service) plus bank holidays
• YuLife – an app that rewards you for exercising with discounts and vouchers for many of the UK’s biggest brands
• discounts on Co-op products and services

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

Please be aware that we may close applications for this role early.