TikTok eCommerce - FMCG Account Manager - London


TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, Sao Paulo,London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire – for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The UK FMCG team manages over 200 active merchants across F&B, Health, Pets and Home Care. The focus of the team is merchant onboarding of small, medium and large businesses to ensure an increasing range of products for our creators through a targeted and systematic merchant onboarding process.

Job Description

  • Identifying, prioritizing and recruiting merchants and onboarding them to e-commerce platform.
  • Drive and manage the merchant partnership and experience end-to-end, including continuous merchant development.
  • Work with creators and presenters to produce high quality eCommerce content driving GMV through detailed operations work.
  • Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.


  • 3+ years experience of relatable in-category management, at an e-commerce company, a large retailer, or agency side or other company with specialism in category.
  • Strong knowledge of the merchant landscape, consumer demands, digital evolution and mobile transformation.
  • Practical experience in the social commerce, content marketing, influencers, and creativity in the categories.
  • A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity and adjust quickly to change.
  • Excellent communication, presentation and analytical skills.
  • Strong understanding and experience using social media platforms, especially TikTok, preferably in a professional capacity.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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