Webmaster - London

Business area: Nespresso
job Title: Webmaster
Location: Gatwick
Salary: competitive salary (£35 – 40,000 depending on experience) + potential bonus + other fantastic benefits


Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.


Position Summary
We have an exciting opportunity for a Webmaster to join our team who will be responsible for planning and delivering both technical & commercial guidance to drive operations of the eCommerce B2C & B2B channels (Website & Mobile) by:


  • Ensuring eCommerce platforms across desktop, mobile and app deliver the best-in-class user experience to prospects and Nespresso members
  • Acting as knowledge & matter expert, providing guidance & recommendations to commercial & marketing teams to deliver a seamless & consistent customer experience across all digital touch points.
  • Driving the execution of campaign operations, providing project support to all relevant stakeholders to ensure adherence to globally defined eMerchandising guidelines & optimization of the digital customer experience.
  • Being responsible for the overall eCommerce site and customer journey quality ensuring consistency across assigned touchpoints & timely execution of digital content.
  • Supporting and guiding market’s business & cross-functional teams to leverage ecommerce technologies by raising awareness on innovative tools & features
  • Participating in the planning of the yearly digital activities on Nespresso eCommerce platforms in order to ensure that eCommerce, Customer & CRM roadmaps are taken into account within local ecommerce operation plan.


A little bit about us
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating units of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector; providing the very highest quality coffees that can be enjoyed in the comfort of consumers’ own homes and out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful and sustainable approach to how we produce and market our premium coffee capsules and machines.
From sourcing through to recycling, sustainability is at the core of Nespresso’s business, which is why every cup of Nespresso coffee will be carbon neutral by the end of 2022. Nespresso sources 93% of its coffee through its AAA Sustainable Quality™ Program, with almost half also certified with Rainforest Alliance or Fairtrade. Nespresso capsules are created from aluminum, an infinitely recyclable material that is recirculated into the aluminum supply chain.


With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 81 countries and counts over 13,000 employees worldwide. Nespresso UK&ROI – a certified B Corp ™ – operates 45 boutiques, as well as an e-Commerce platform, delivering barista-level coffee experiences of the highest quality to both at-home and professional customers across the United Kingdom and the Republic of Ireland. To learn more visit http://www.nespresso.com.


A day in the life of…


As a Webmaster you will:


  • Coordinate eCommerce operations in the UK & Ireland
  • Ensure best-in-class user experience for eCommerce platforms
  • Provide guidance and recommendations to commercial and marketing teams
  • Drive campaign execution and project support for stakeholders
  • Ensure consistency and timely execution of digital content
  • Support cross-functional teams in leveraging eCommerce technologies
  • Participate in yearly planning of eCommerce activities
  • Monitor eCommerce performance and platform management
  • Optimize user experience to drive conversion
  • Plan and oversee eMerchandising activities
  • Working closely with Operations, govern day-to-day operations to ensure business continuity
  • Translate UX and SEO requirements into technical specifications to build landing and campaign pages using HTML, CSS, and JavaScript
  • Track and optimise page load speed taking into account SEO and UX needs
  • Ensure digital content is up-to-date and compliant
  • Collaborate with global eCommerce teams
  • Assess and optimize eCommerce channels for search, merchandising, personalization, brand content, and services.


What will make you successful?


To be successful in this role you will have strong web knowledge and experience in digital & ecommerce activities, including Content Management Systems, Personalisation & Targeting, eMerchandising, product lifecycle management. You will have excellent organisational / project management skills in a national commercial environment. You will also:


  • Experience working with HTML, CSS, Javascript (knowledge of JavaScript frameworks such as ReactJS an advantage)
  • Experience working with a broad range of traditional and headless content management systems (experience with Hybris and Drupal an advantave)
  • Advanced knowledge of digital media management & optimization
  • Experience delivering web-ready marketing materials based on predefined specifications & creatives
  • At ease with IT Technologies & architecture
  • Proven track record in delivering end to end user experiences in a digital context
  • Able to work under pressure· Accuracy and reliability
  • Project oriented and Innovation minded
  • Understanding of Google Analytics
  • Working in an agile environment (Trello – Stand Up – Sprints) would be beneficial


What you need to know


What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.


Job advert posting date 17th April 2023
Job advert closing date 24th April 2023


We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.


At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)


We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken
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