E-Commerce Content Writer

About us

MattressNextDay is one of the UK's leading online mattress and bed retailers. They've won 'Online Bed Retailer of the Year' for 3 years in a row. Their commitment to quality, customer satisfaction, and innovation keeps them at the forefront of the industry. In recent years they have moved to brand-new offices, a showroom and fulfilment centre in Whitstable, Kent, where the candidate will be based full-time.

Position Overview

We are looking for a highly creative and commercially minded E-commerce Copywriter to join our team. This role is highly collaborative and central to shaping our brand's voice, ensuring our online store and marketing channels are engaging, persuasive, and optimised for commercial search. You’ll play a key role in adding compelling copy across the entire customer journey, from product descriptions and category pages to social media output, blogs, and editorial articles.

If you have a passion for words, a strong grasp of SEO best practices, and an impeccable eye for grammar and commercial messaging, this could be the perfect role for you.

Key Responsibilities

• Write compelling and engaging copy for the website including product descriptions, promotions, category pages, articles, guides, emails, social media and more
• Contributing to and shaping organic social media output
• Work closely with 3rd parties and proofread and implement agency-led content optimisations and guidance
• Help maintain the quality and accuracy of content through the site
• Evolve tone of voice guidelines for our brand values and consistency across channels
• Demonstrate a proactive approach to work, showing initiative, suggesting ideas to continuously improve quality and ways to increase efficiencies within team and department
• Work to a content brief and deadline, ensuring all keywords and topics are met
• Experienced in working within digital content writing
• Commercial understanding - with the ability to apply this to all copy
• Ability to work under pressure and in a deadline-driven environment
• Experienced in demonstrating strong attention to detail
• Highly literate with a writing style that is accurate and adaptable, with an impeccable use of spelling and grammar

Candidate Profile

• Highly motivated
• Previous experience in an ecommerce/website role (desirable but not essential).
• Proficient in using CMS/admin panels/WordPress (experience with in-house systems an advantage).
• Good communication skills - able to liaise with suppliers, internal teams, and stakeholders where required.
• Knowledgeable of SEO best practices (Desirable)
• Comfortable working independently while managing multiple tasks and deadlines
• Exhibits a positive and professional demeanour.
• Capable of independent work and driving tasks to completion
• Team player, adaptable to the dynamic needs of the business

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• On-site parking

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• On-site parking
• Sick pay

Application question(s):

• Are you located within a commutable distance from our offices in Whitstable, Kent?

Work Location: In person