eCommerce International Regional Manager

We are hiring an eCommerce International Regional Manager to be at the forefront of our global growth! Based at Head Office in Leicestershire (4 days in the office per week, 1 day from home), offering a competitive salary up to £91,000 alongside great benefits such as a company car, private medical insurance, company bonus and Management Share Options, to name a few.

The Role:

The International eCommerce Trading team fuels global growth by managing and optimising online product sales across 83 international markets. They drive exciting product launches, strategic promotions, and collaborate with leading third-party platforms to maximise sales and brand visibility worldwide.

As the eCommerce International Regional Manager, you will play a pivotal role in driving international sales and ensuring the success of our international operations. You will be responsible for managing and optimising eCommerce activities in 22 of the 83 international markets, with a focus on increasing sales, enhancing customer satisfaction and maintaining brand consistency across regions. 

What You’ll Take On:

• You will completely own and trade your region like your own business, taking full accountability for driving growth and performance across your target countries.
• You will be an expert in product and in country key trends, translating this into the customer journey online to drive sales. 
• You will manage great working relationships between eCommerce and the Product teams, keeping the product teams updated with key online developments. 
• You will analyse key reports and trade your division across marketing, search & navigation and product pages. Looking at key performance metrics, user behaviour, and customer insights to identify opportunities for growth and improvements in the sales funnel.  
• You will provide weekly sales performance and in-week insights to maximise sales potential.
• You will use your knowledge to identify testing ideas and other data driven approaches to refine and optimise the overall customer journey.
• You will stay informed about emerging technologies and eCommerce trends, providing insights and recommendations for future possible enhancements to the website.
• You will champion your area, requesting developments and improvements to site UX to support growth.
• You will collaborate with key teams across eCommerce, ensuring all stakeholders are on the same page and have the same goals - setting the commercial priority where needed: SEO, Marketing, Data and so on.

You’ll be doing all this from our Leicestershire Head Office 4 days per week, but we can offer flexible working (1 day working from home per week).

What You’ll Bring:

• Proven experience in eCommerce trading at senior leadership level, with a track record of driving revenue growth and achieving business objectives.
• Leadership experience, with the skills and experience to grow and develop a team.
• An analytical mindset with the ability to interpret complex data and user behaviour. 
• You should be proficient in tools such as Google Analytics or Adobe Analytics to implement data driven strategies and A/B testing methodologies.
• Experience in retail or international eCommerce is desirable, particularly regarding market expansion and managing diverse stakeholders across different cultures and time zones.  
• Exceptional communication skills, with the ability to bridge the gap between technical and non technical teams and manage high level relationships with third parties. 
• A genuine passion for the shopping experience, combined with the agility to adapt to changing priorities within a fast paced, continuous improvement environment.