Looking to take the next step in your career? We’re
searching for a motivated and hands-on eComms & CRM Executive to help drive
the digital growth and performance of our website across our Generator properties.
Based at our Central London Head Office, this role is the
heartbeat of our digital presence - ensuring our website is a high-performing
channel that inspires guests and converts searchers into travellers.
WHO ARE WE
Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.
No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome F&B Crew for Generator London.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story and brand to life.
NUTS AND BOLTS OF THE JOB
- Manage
and optimise the website as a core digital channel, ensuring all hotel and
F&B content is accurate, up-to-date, and aligned with our commercial
priorities.
- Continuously
analyse website performance (traffic, engagement, conversion), identifying
opportunities to improve user journeys and booking performance.
- Support
and execute SEO initiatives, including keyword research, on-page
optimisation, and content improvements to drive organic visibility.
- Contribute
to the development of SEO and website strategy, bringing insights based on
performance data and modern search trends.
- Act
as a key point of contact for external web and technology partners,
supporting the implementation of new tools, features, and integrations.
- Ensure
tracking, tagging, and data flows are correctly set up to support campaign
measurement and performance analysis.
- Collaborate
with agencies to implement technical SEO recommendations and monitor
overall site health.
- Support
paid media and CRM activity by ensuring landing pages are optimised and
assisting with email campaign execution where required.
- Champion
digital excellence, maintaining brand consistency across all digital
touchpoints and supporting the delivery of the digital roadmap.
YOUR ROCK STAR EXPERIENCE
- 2–3
years’ experience in a digital marketing, eCommerce, or website-focused
role (in-house or agency).
- Strong
exposure to SEO and website content management, with a clear understanding
of how structure impacts search performance.
- Familiarity
with CMS platforms and confidence in managing and updating complex website
content.
- Analytical
and technical skills, specifically with tools such as GA4, Google Search
Console, and Google Tag Manager.
- Basic
understanding of HTML/CSS and how website content is structured.
- A
proactive mindset with the confidence to suggest ideas and identify
opportunities for improvement.
- Highly
organised with strong follow-through, attention to detail, and the ability
to manage multiple priorities.
- Excellent
communication skills, with the ability to influence and collaborate across
internal teams and external agencies.
OUR GLOBAL HQ EMPLOYEE BENEFITS
- Birthday
holiday in addition to your yearly holiday allocation.
- Fertility
Treatment Support Leave - up to three days' paid leave in any one year.
- Employee
Bounty Program providing opportunities to earn compensation for new hire
referrals.
- Company
contribution towards gym membership fees for all eligible employees.
- Ideas
Award - Quarterly award to double gross basic salary for 1 month for the
most valuable suggestion.
- 2
free nights’ accommodation across any of our Generator x Freehand
properties globally.
- Reduced
room rates for staff as well as friends and family members.
- International
career opportunities so you can travel the world while working with us.
- Social
events and celebrations – we never ever need an excuse to let our hair
down!
- Online
learning tools to help you develop, learn, and grow.
SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English. If you’ve
got questions, get in touch! Also, check out jobs.staygenerator.com or our
social media pages to see what we're all about.
We look forward to hearing from you. Join Us and help us
achieve our Vision!