E-Commerce Associate

Ecommerce Associate – Growth-Focused Role

Location: Chorlton Office, Manchester
Hours: Monday – Friday, 9:30 AM – 5:30 PM
Employment Type: Full-Time
Starting Salary: £26,000 per year
On-Target Earnings: Up to £3,600 annually (after 6 months)

Join a Business on the Rise — And Help Shape Its Future

At GB Floors UK and Carpets And More, we’re not just building a thriving online flooring business—we’re creating a place where people grow and careers take shape. We're looking for a sharp, driven, and ambitious Ecommerce Associate to join our fast-paced team and play a key role in helping us reach the next level.

This isn’t your average admin or customer service role. It’s a real opportunity to make an impact in a growing company—where initiative is recognised, ideas are valued, and career progression is genuinely within reach.

We’re a small, tight-knit team that works hard, supports one another, and enjoys a down-to-earth, friendly atmosphere where everyone has a voice.

What You’ll Be Doing

You’ll play a critical role in ensuring our e-commerce and customer operations run smoothly and professionally—while learning the ins and outs of our business from the floor up.

• Drive sales and conversions: Engage confidently with potential customers, understand their needs, and recommend the right products to close deals.
• Be the voice of the company: Answer calls and emails with clarity, professionalism, and warmth—creating an excellent first impression.
• Own the sales journey: Follow up with leads, nurture prospects, and proactively identify opportunities to upsell or cross-sell.
• Support operations: Help with order processing, keeping everything accurate and efficient.
• Collaborate: Work alongside our transport and warehouse teams to ensure customers get their orders on time and as promised.
• Grow with the role: Learn e-commerce sales best practices, analyse competitors, and bring fresh ideas to boost revenue and customer satisfaction.
• Resolve issues gracefully: Turn complaints into opportunities to build trust, loyalty, and repeat business.

What We’re Looking For

We want more than a clock-watcher. We want someone hungry to grow, eager to build relationships, and driven to smash sales goals.

• Charismatic Communicator: You’re confident, engaging, and able to build rapport quickly.
• Work Ethic: You bring energy, accountability, and pride in your work.
• Customer Obsessed: You love helping customers find the perfect solution—and closing the sale.
• Team Player: You thrive in a collaborative, supportive environment.
• Results-Driven: You’re motivated by hitting targets and celebrating wins.
• Tech Comfortable: You’re confident using G-Suite and Office tools (Word, Sheets, Gmail), and ready to learn our e-commerce systems.

Ecommerce or sales experience? Fantastic—but not essential if you bring the right attitude and passion.

Growth & Development

We value ambition and performance, not just experience. Show us you’re serious, and we’ll invest in your progression:

• Additional responsibilities and training as you grow
• Regular reviews and real opportunities to move up
• A company culture that rewards results and effort

Perks & Benefits

• Salary: £26,000/year + up to £3,600 bonus after 6 months
• Ongoing training and upskilling
• Free on-site parking
• 20% staff discount on all products
• Team socials and staff events
• Pay review after 12 months
• Company pension
• Overtime available

Ready to Make Your Mark?

If you’re ready to bring your hustle, people skills, and ambition to a growing business, we want to hear from you. Apply now and help us shape the future of GB Floors UK and Carpets And More.

Start Date: 22/06/2026
Work Location: In-person at our Chorlton Office

Job Types: Full-time, Permanent

Pay: From £26,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Experience:

• Sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person