E-commerce Sales Manager

THE OPPORTUNITY

Title: E-commerce Sales Manager

Location: United Kingdom/Ireland

Fixed term contract: 15 months

Job Summary

Iron Mountain is seeking a motivated E-commerce Sales Manager to join our Asset Lifecycle Management team.

In this role, you will be responsible for driving online revenue growth, optimizing the digital customer experience, and leading cross-functional teams to ensure seamless e-commerce operations.

You will join a high-energy team focused on sustainable solutions and digital transformation, partnering with global customers to maximize the value of their inventory.

What You’ll Do

In this role, you will:

• Plan, execute, and optimize digital strategies, ensuring alignment with the overall brand vision and growth goals.
• Lead and develop the e-commerce product listing team, ensuring goals, KPIs, and budgets are met.
• Lead and develop the e-commerce customer support team, focusing on responsiveness, customer satisfaction and customer retention.
• Oversee and optimize all omni-channel sales initiatives and the platforms that support them
• Collaborate with the Digital Marketing team to execute promotional campaigns which increase traffic, conversions, and customer engagement.
• Ensure smooth order processing, fulfillment, and shipping workflows, collaborating with operations teams.
• Work closely with the quality team to uphold product standards and support strong customer satisfaction.
• Monitor inventory lifecycle and sell-through performance, providing clear reporting to ensure key KPIs stay on target
• Coordinate with IT and web development teams to optimize platform performance, troubleshoot issues, and implement enhancements.
• Ensure strategic prioritization of resources with a strong financial focus to drive profit growth.
• Analyze traffic, sales metrics, and customer behavior to identify trends, forecast sales, and optimize conversion rates.
• Monitor competitors and industry trends to identify opportunities for innovation and growth.

What You’ll Bring

The ideal candidate will have:

• Proven experience in e-commerce or online sales roles, with a track record of managing digital growth.
• Strong technical knowledge of e-commerce platforms and marketplaces, such as Shopify, Linnworks, Amazon, eBay, Back Market, and Refurbed.
• Advanced analytical and leadership skills, with a demonstrated ability to interpret data, forecast sales, and manage complex projects across departments.
• Strategic thinking with tactical execution ability
• Cross-functional collaboration and leadership experience
• Experience of change management and process improvement
• A Bachelor’s degree in Business, Digital Commerce, or a related field preferred

What We Offer

• Location: United Kingdom / Ireland.
• Competitive compensation and benefits aligned with your experience.
• Flexible work options to support a healthy work-life balance.
• Comprehensive health, wellness, and retirement plans to support you and your family.
• Opportunities for continuous learning and professional growth within a global organization.

Ready to elevate the power of your work? Click 'Apply' today to join our mission and start your journey with Iron Mountain!

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Category: Sales Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0101946