OVERVIEW
The eCommerce Executive supports the day-to-day management, optimisation, and performance of ThruDark’s online
store. Working closely with the eCommerce Manager, this role ensures that all digital activity - from product setup to
campaign execution - is accurate, engaging, and aligned with brand standards.
The role combines technical accuracy with creative execution, ensuring every touchpoint on the site reflects ThruDark’s
premium positioning and delivers an exceptional customer experience.
RESPONSIBILITIES
- Create, update, and maintain product listings within Shopify, ensuring all data, imagery, and tagging are accurate
- and consistent.
- Manage visual merchandising across collection pages in line with launches, seasonal plans, and trading
- objectives.
- Build and maintain campaign and landing pages using Shopify and associated CMS tools.
- conduct regular QA checks to ensure content, links, and assets meet brand standards.
- Support setup and testing of promotions, bundles, and gift-with-purchase offers.
- Collaborate with the marketing team to ensure product launches, PR campaigns, and new collections are well
- represented onsite.
- Create and publish SEO-focused content in alignment with the wider content calendar, working with external
- agencies to execute SEO strategy.
- Maintain consistent brand storytelling and tone of voice across all eCommerce content.
- Assist in reporting on eCommerce metrics, making analytical insights to present to the wider team in the weekly
- trading meeting.
- Support the delivery of ad-hoc eCommerce projects, feature launches, and updates as required.
- Taking ownership of day to day operations on the website, reporting back to the eCommerce Manager with
- opportunities and challenges.
Requirements
ABOUT YOU
- Experience in eCommerce or digital content, ideally within fashion, retail, or lifestyle.
- Confident using Shopify or similar eCommerce platforms.
- Confident with mass data handling, ideally with experience working with Matrixify.
- Good understanding of digital merchandising and SEO.
- Comfortable using Google Sheets or Excel for data and workflow management.
- Excellent communication skills with strong attention to detail.
- Highly organised, able to manage multiple projects and deadlines.
- Collaborative and proactive, with a strong sense of ownership and accountability.
- Flexible and adaptable to changing priorities.
Benefits
IN RETURN:
- Be part of a passionate, friendly, and driven team.
- ThruDark kit contribution, paid quarterly.
- Access to the latest tech and software required for your role.
- A starter bundle of ThruDark kit to get you going from day one.
- Flexible working hours and hybrid-working options.
- Enhanced self-sacrifice pension scheme.
- Regular team events and outings.
- Onsite gym for personal use.
- Private medical cover to support your health and wellbeing.
- Life assurance and critical illness cover for peace of mind.