Global Payments is migrating merchants onto Worldpay eCommerce and other strategic digital payment solutions. We’re looking for an eCommerce Migration Activation Support specialist to work hands-on with merchants to get them fully live and transacting.This role is focused on execution — working directly with merchants, technical teams, and delivery specialists to install integrations, switch from legacy products, and accelerate time to live.
What you’ll do
- Work directly with merchants to complete onboarding and get live on Worldpay eCommerce.
- Host calls to support plugin installation, configuration, and validation.
- Coordinate with Integration Managers, Solution Consultants, and technical teams to resolve complex setups.
- Ensure successful cutover from legacy platforms to new CNP solutions.
- Take ownership of activation through to first successful transaction.
- Track progress and remove blockers that delay go-live.
What success looks like
- Merchants live and transacting quickly after sale or migration
- High activation completion rate with minimal delay
- Clear reduction in time from sale to live
- Confident, well-supported merchants through the transition
Why join Global Payments
- Play a critical role in customer success and platform transformation
- Work hands-on with eCommerce and payment integrations
- Be rewarded for real outcomes — merchants live and trading
- Join a collaborative, fast-moving digital payments environment
What we offer you
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A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities
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A modern and flexible work environment and a dedicated, motivated, and supportive team
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Time to support charities and give back to your community
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A fantastic range of benefits designed to help support your lifestyle and well-being
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