International Digital Retail & eCommerce Manager

Who We’re Looking For:

Amazon | Retailer.com | Digital Shelf | Content & SEO | Ratings & Reviews 

Therabody is seeking a results-driven International Digital Retail & eCommerce Manager to own and optimise how our brand and products show up across Amazon and leading retail partners throughout the UK, EU and APAC. 

You’ll drive best-in-class digital execution across retailer.com and marketplaces, owning everything from PDP content, SEO and share of search to ratings & reviews, content syndication and digital launch readiness. 

Working with partners including Amazon, John Lewis, Boots, Currys and MediaMarkt, you’ll combine strong eCommerce expertise with a commercial and analytical mindset to improve discoverability, conversion and the overall online shopping experience. 

Key Responsibilities: 

Digital Content & Optimisation 

• Own the creation and optimisation of PDP content, including titles, bullet points, descriptions, backend keywords and enhanced content to maximise discoverability and conversion. 
• Own the creation and ongoing optimisation of Amazon Brand Stores, A+ content and Brand Story modules, delivering best-in-class digital shopping experiences. 
• Partner with brand and creative teams to develop PDP copy, carousel imagery, infographics and other required digital assets. 
• Manage content syndication across retailer platforms, ensuring accuracy, compliance and speed to market. 
• Build retailer-specific landing pages that enhance product education, storytelling and brand discovery. 
• Ensure Therabody’s premium brand identity and positioning is reflected across all retail.com touchpoints. 
• Own digital shelf readiness for all new product launches, ensuring PDPs, Amazon Brand Stores, A+ Content, ratings & reviews and syndicated content are live, accurate and optimised ahead of launch. 

Share of Search 

• Develop and execute SEO and keyword strategies using tools such as Helium 10 to improve discoverability across retailer websites and marketplaces. 
• Monitor keyword rankings, listing health and share of search, identifying opportunities to improve visibility and conversion. 
• Partner with regional teams to optimise search performance based on local market behaviours and retailer algorithms. 

Ratings & Reviews 

• Own the international ratings and reviews strategy, driving review coverage, quality and sentiment across retail partners. 
• Manage review generation, seeding and syndication programmes, ensuring campaigns are in place ahead of all product launches and review health targets are achieved. 
• Monitor review performance, including volume, ratings, velocity and syndication health, taking action to improve customer trust and conversion. 
• Analyse customer feedback and provide actionable insights to Product, Marketing, Sales and Customer Experience teams. 

Analytics & Performance 

• Define and report on digital shelf KPIs including content health, conversion, traffic, share of search, ratings and review performance. 
• Lead A/B testing initiatives to optimise PDP performance and improve conversion. 
• Deliver actionable performance insights to regional stakeholders. 
• Identify opportunities to improve conversion and digital merchandising performance. 

Qualifications & Experience 

• 3+ years of experience in digital merchandising, marketplace management or digital shelf management. 
• Hands-on experience managing Amazon Seller Central, Amazon Brand Stores and A+ content. 
• Demonstrated experience managing digital merchandising across international retailer websites. 
• Proven experience optimising PDP content, SEO, search visibility and ratings & reviews programmes. 
• Experience using content syndication platforms such as Syndigo, BazaarVoice, 1WorldSync or similar. 
• Excellent project management and organisational skills with the ability to manage multiple launches across regions and time zones. 
• Experience working across multiple countries, markets or regions. 
• Strong analytical skills, with proficiency in Excel and experience leveraging analytics dashboards. 

Location 

London, UK (Hybrid) – minimum 3 days per week in our London office